ZetaDisplay Shop
Customer Service Waiting Area
Description
The queue by the waiting area at customer service can easily be long and tedious for your customers. Use this time as an opportunity to inform them about the many service offers, the CSR initiatives at IKEA and convert their waiting time to valuable time.
This product is available for self-installation, read more about it here.
The content shown in display below is an example from ZetaDisplay
Price of the module includes:
- One 65″ display
- Cables
- Media Player(s), if applicable
- Mounting / Brackets
- Project management
- Deployment planning of installation (Does not apply for self-installation)
- Installation on-site (Does not apply for self-installation)
- Installation support from our technical support team
- Setup of Remote Management Solution
- Setup of the central CMS
- 3 years manufacturer warranty on hardware
Not included:
- Replacement of physical damaged devices and hardware
- On-site support visits
- Freight and taxes
A 65″ display installed in landscape mode. The wall needs to be prepared to hold the weight of the screen. We recommend the screen to be installed high enough to avoid damage from shopping carts.
Resolution
3840×2160
Requirements
24/7 Power & LAN
Placement
Wall in waiting area visible to customers waiting to be served
Purpose
- Convert waiting time to value time.
- Since we are in the service area all services should be promoted mixed with messages about IKEA CSR initiatives.
- Customers have longer attention on displays in the waiting line, so movies can be longer.
The content we suggest to show on the screen:
- Services
- Possibility to Que number integration
- CSR message
- Adapt messages to seasonality and/or time of the day.
- Connect content with online content. (seamless experience)
- Once video-wall installed content can be easily uploaded and edited centrally
Hardware used in this concept: